First State Motorsports Privacy Policy
At fsmoto, we understand that our customers' trust is our most valuable asset. That's why we're committed to protecting your personal information and ensuring that it's handled with the utmost care. This privacy policy explains how we collect, use, and protect your personal data.
What Information Do We Collect?
We collect the following types of information:
- Contact information: name, email address, phone number, and physical address
- Vehicle information: make, model, year, and Vehicle Identification Number (VIN)
- Service and repair information: details about the services and repairs we perform on your vehicle
- Payment information: credit card numbers, expiration dates, and security codes
How Do We Collect Your Information?
We collect your information in the following ways:
- Through our website: when you fill out our contact form, schedule an appointment, or make a payment online
- In person: when you visit our shop and provide us with your contact and vehicle information
- Over the phone: when you call us to schedule an appointment or ask about our services
- Through email: when you email us with questions or to request a quote
How Do We Use Your Information?
We use your information for the following purposes:
- To provide you with our services: we use your contact and vehicle information to schedule appointments, perform services and repairs, and communicate with you about your vehicle's status
- To process payments: we use your payment information to charge you for our services and to refund you if necessary
- To improve our services: we use your feedback and service history to improve our services and to identify areas for improvement
- To market our services: we use your contact information to send you promotional emails and mailers about our services and special offers
Who Do We Share Your Information With?
We share your information with the following third parties:
- Our employees and contractors: who need access to your information to perform their jobs
- Our vendors and suppliers: who provide us with parts and services that we use to repair and maintain your vehicle
- Our payment processors: who help us process your payments and refunds
- Law enforcement and regulatory agencies: who may request your information in connection with an investigation or audit
How Do We Protect Your Information?
We take the following steps to protect your information:
- We use encryption: to protect your payment information when you make a payment online
- We use firewalls: to protect our computer systems from unauthorized access
- We use secure storage: to store your physical files and documents
- We train our employees: on the importance of protecting your information and how to handle it securely
What Rights Do You Have?
You have the following rights:
- The right to access your information: you can request a copy of your information at any time
- The right to correct your information: you can update your information at any time
- The right to delete your information: you can request that we delete your information at any time
- The right to opt out of marketing: you can opt out of our marketing emails and mailers at any time
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make any changes, we'll post them on our website and notify you by email.
Contact Us
If you have any questions or concerns about our privacy policy, please don't hesitate to contact us. We're always here to help.
First State Motorsports
950 Ridge Rd. (Tri-State Industrial Center)
Unit B18/B19
Claymont, DE 19703
(302) 798- 7000
By using our services, you acknowledge that you've read and understood our privacy policy. If you don't agree with our policy, please don't use our services.
